General Support
support@vitastow.com
We aim to review requests within 2 business days.
Help & Support
Vitastow is currently preparing for store release. We are here to answer your questions and assist with feedback.
Security & Privacy Notice
Do not send health reports, document images, backup files, passwords, PINs or other sensitive health content to support.
Privacy Requests
privacy@vitastow.com
Data rights and privacy inquiries.
Security Reports
security@vitastow.com
Vulnerability reports are triaged as soon as possible.
Device & OS Notes
When reporting issues, please include your app version, device model, and OS version.
Common Questions
Backup
Create a password-protected backup in Settings and keep the password separately. The developer cannot recover it.
Restore
Restoring imports records from a compatible authenticated Vitastow backup. Keep a separate copy of current data first.
Reminders
Delivery depends on device notification permission, battery settings, time zone and operating-system scheduling.
Purchases
Prices, billing periods, trial eligibility, renewal and cancellation terms are shown by Apple or Google before purchase. Use Restore Purchases after reinstalling.
Delete data
Individual records and all local app data can be deleted in the app. Exported copies remain wherever you saved them.